Please note these ratings are subject to change and reflect our last review. The majority of customer reviews for Avis on the BBB and Trustpilot are negative. The company has a 1.1-star rating on the BBB and a 1.3-star rating on Trustpilot.
Profile Completion
Please have your travel manager verify the discount code in SAP Concur. We made it even easier to get a copy of your rental receipt. You now have two ways in which you can obtain this information. You can select Get e-Receipt or Request Past Rentals from the top of the navigation on the homepage or you can login to your My Avis Account. Please activate your profile to view upcoming reservations.
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Membership privileges continue with accelerated Avis Preferred Points. Every dollar you spend on the base rental earns you points. You decide how to redeem them – for free rentals and upgrades with no blackout dates, or to add an accessory such as a GPS to enhance your trip.
Avis Rental Car Services
Providing your age allows us to give you a more accurate rental estimate. Avis car rental is owned as a subsidiary of Avis Budget Group along with other major companies like Budget, Thrifty, Europcar, and Zipcar. When giving an extension to your current Avis rental you will be charged a service fee of $15 and you may receive a different rate than your current one. You will be charged $17 each day since you’ll be automatically enrolled in the Avis toll program plus GST/HST taxes which vary depending on the location. Explore our wide selection of top-quality, budget-friendly vehicles.
If you are currently on rental and need immediate roadside assistance, please refer to the contact numbers located on your rental documentation. Our service teams are happy to help you in any way that we can. If you have a specific question, first try using the search bar for an answer. You can find rotating deals and discounts on Avis’ offers page.
Military members can also receive save up to 25% total off their reservations. Also, if you book a vehicle for longer than five days you can receive up to a 10% decrease in your prices for your booking. Looking at the whole picture, Avis offers good value for its rates and its variety of services. Our team found it to offer cheaper rental cars than other companies on average, but it’s always a good idea to compare your options. Avis offers a wide variety of rental options for sedans, SUVs, trucks, and vans along with other exotic and luxury vehicles. Generally, a majority of their rentals tend to be from GM, but their selection offers other cars from Toyota, Volkswagen, Kia, and Ford.
You may have a small charge of $15 if you make a last-minute change, but that would still be better than paying hundreds in hourly charges. Please contact the renting location and then mail the keys to the location where you dropped off your rental car. For location details, select “Find a Location” under the Locations tab at the top of the page. The National Highway Transportation Safety Administration from time to time rates vehicles for safety standards. Based on our last review, this vehicle was rated as a 5-star vehicle.
- We are sorry, we are unable to retrieve your Past Rentals currently.
- Avis is a rental car provider founded by Warren Avis in 1946 at Willow Run Airport in Michigan.
- Getting a free rental needs anywhere from 700-3,500 points depending on how expensive the standard rate is for a vehicle.
- You’re on your way to more free upgrades and earning even faster accelerated points as an preferred plus Member.
If you feel we did not provide the service you deserve, we want to know about it so we can make it better. You may contact our customer care team through live chat, telephone or email by using the icons below. Your Avis wizard number serves as your account number with the company and it saves valuable reservation information, preferences, and payment methods. It is also required for you to join the Avis Preferred rewards program.
With over 1,500 locations in the U.S. and thousands more worldwide, Avis is available at most popular travel destinations. Our Avis rental car review will dig deep into the company’s costs, fees, services, customer experience, and more. We’ve compared the best car rental agencies and ranked Avis third behind Budget and Hertz among our top picks. Those who are a part of the AARP program can receive up to a 30% reduction of base rates for rental cars.
You’re on your way to more free upgrades and earning even faster accelerated points as an preferred plus Member. We are sorry, the maximum number of attempts has been reached. First, select the country in which your reservation was made. Create or log in to your Avis.com account to get the best rate. Once you complete your profile you’ll be able to skip the counter, earn points and more.
That’s a fair number of add-ons compared to competitors. Avis also offers a few discount packages if you don’t want to pick and choose each add-on. Avis requires drivers to be at least 21 in most states, though drivers who are 18 can rent cars in New York and Michigan. The young renter fee for drivers from 21 to 24 is about $25 per day. In New York, 18- to 20-year-olds will pay a whopping $84 per day, and 21- to 24-year-olds pay $35 per day. Young drivers in Michigan pay $41 per day until they are 21, then they pay $28 per day.
The Avis app has high ratings from over 200,000 customer reviews on the apple IOS store with a score of 4.7 out of 5.0 stars. The rating is lower on google play at 3.6 out of 5.0 stars. Most people appreciate the streamlined services on the app and overall customer service quality. However, google play users report many technical issues with booking. You can use reward points for free rental days and accessories.
We are sorry, we are unable to retrieve your Past Rentals currently. Please try again later or contact Customer Service for further assistance. We are sorry, we are unable to retrieve your Preferred points information currently. Providing your country allows us to give you a more accurate rental estimate. We are sorry, we are unable to retrieve your Upcoming Reservations currently.
However, if luxury vehicles are your thing, you may find a slightly better selection with Hertz or Enterprise. Avis is a rental car provider founded by Warren Avis in 1946 at Willow Run Airport in Michigan. Now they have grown into a major rental car agency globally and are known for their low pricing and many discount deals by their customers. Our team found weekly rental rates from Avis ranging from $401 to $554 with an average cost of $453 which is cheaper than the industry average of $539. However, the price you pay depends on a variety of factors including how you pay, timing, the vehicle chosen, rental service type, and location. The rates you find on Avis’ website are the rates you’ll pay (make sure you click on the final screen to see all taxes and fees).
However, these reviews account for a small percentage of Avis’ total customers. It turns out the company charges a hefty hourly rate if you pass the deadline. Let’s say you had a daily rate of $40 and returned the car three hours late. You would be charged $30.01 per hour, so you’d pay $120.03 for those three hours.